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PM Parts Programs

Maximize uptime. Reduce costs. Get the right parts fast.

For packaging operations running at pace, parts availability isn’t optional, it’s essential. The Matrix PM Parts Program delivers fast access to genuine parts, priority shipping, exclusive pricing, and expert support so your equipment stays reliable and productive.

  • OEM Parts for Peak Performance – Protect your machines and maximize uptime.
  • Fast, Priority Shipping – Receive parts quickly so your production line keeps running.
  • Exclusive Member Discounts – Reduce costs without compromising quality.
  • Dedicated Support Team – Experts ready to assist with part selection, ordering, and troubleshooting.

Spare Parts Kit Program

Every machine has scheduled wear-and-tear and being prepared makes all the difference. Matrix offers tailored spare parts kits aligned to your machine’s serial number, so you always have the right components on hand.

We break kits into practical levels:

  • Level 1 (Consumables & High Wear Items): belts, blades, thermocouples, heat elements, wear strips, essential parts you should always stock.
  • Level 2 (Critical Replacement Items): components that can cause downtime if missing or failed.
  • Level 3 (Higher-Value Components): electrical and electronic parts crucial to long-term reliability.

3-Month Parts Kits - Save Time & Money

Simplify ordering and reduce shipping costs with our 3-Month Parts Kits, a consolidated supply of the consumables your team uses most. By bundling parts into a quarterly kit, you eliminate frequent small orders and multiple shipping charges.

Many customers report annual savings of $1,000 or more in shipping costs alone, plus time back for your maintenance teams.

Enroll in the Matrix PM Parts Program

Unlock priority shipping, exclusive discounts, and proactive parts support that keeps your packaging lines operating efficiently.